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« Oil isn't the only thing in short supply | Main | Business Author warns, If you think hiring is tough now, just wait »

November 14, 2007

It can't be true: India Worker Shortages

Call centers are symbols of India's economic boom. With Anglicized names and feigned Western accents, Indians handle credit card problems and troubleshoot computers, collect debts and conduct customer satisfaction surveys. Over the past decade or so, relatively high salaries in the call center sector have attracted thousands of applicants across the country. But now the boom is going bust because India's college graduates and young job seekers just don't want to be bothered with the business anymore.


Young people say it is no longer worthwhile going through sleepless nights serving customers halfway around the world. They have better job opportunities in other fields.


More about worker shortages in India and The Perfect Labor Storm

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